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ONLINE POLICIES
HOW TO ORDER?
EMAIL US…PHONE US…PONY EXPRESS…ANYWAY YOU WANT!
WE LOVE TALKING TO PEOPLE WHETHER IT’S VIA PHONE OR CYBERSPACE SO…
LET US KNOW WHAT YOU WANT…MAYBE WE HAVE A SUGGESTION OR MAYBE WE CAN HELP YOU FIND THAT PERFECT GIFT. THE MAYBES ARE ENDLESS!
WE CAN EMAIL YOU A PIC OF WHATEVER YOU’RE LOOKING FOR OR MAYBE SOMETHING YOU NEVER EVEN KNEW YOU WANTED! WE’VE GOT GREAT IDEAS!
RETURNS AND EXCHANGES
IF YOU ARE UNHAPPY WITH YOUR UNUSED PURCHASE (OH NO!) PLEASE CONTACT US IMMEDIATELY SO WE KNOW TO EXPECT IT. RETURNED “PIECES” MUST BE REPACKED AS ORIGINALLY SHIPPED AND INSURED. SALE, PERSONALIZED AND SPECIAL ORDERS ARE FINAL SALE. SHIPPING AND HANDLING ARE NON-REFUNDABLE.
SHIPPING
EVERYTHING WILL BE SENT TO YOU UPS. WE WILL ADVISE YOU WHAT YOUR CHARGE WILL BE PRIOR TO FINALIZING SALE. ALL “PIECES” IN STOCK WILL BE SHIPPED IMMEDIATELY…IF WE MUST ORDER IT SPECIAL FOR YOU WE WILL LET YOU KNOW UPFRONT ITS’ ESTIMATED TIME OF ARRIVAL!
SALES TAX
ILLINOIS RESIDENTS ADD 7.5%
OUR “PIECES”
MOST OF OUR ITEMS ARE HANDMADE AND CHANGE CONSTANTLY. EXPECT SLIGHT DIFFERENCES WHEN ORDERING YOUR SPECIAL SIZE OR COLOR…its ART, HAVE FUN WITH IT!
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